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They don’t burn as advertised..2 of 4 didn’t catch the center wick
This is my first discounted factory candle I have bought and I would certainly buy another one! The fragrance was perfect and I really could not find any remarkable flaws with the candle! These candles are great and well worth paying full price for if needed! The website was great, ordering was easy and the candles arrived in perfect condition and at the promised time!
The Rook sent me. They are exactly as advertised.
Knowing how much my husband loves candles, I bought one of the Spiral Lights as a novelty. Had no idea the calming effect it was to have on him (and me!). He’s on his third and I already have some put away for Christmas!
The 2 candles I ordered arrived in perfect condition. I gave one away as a gift and have kept the other. I have not yet lit the retained candle, but even before burning it smells great! I'm a gadget person and I am amazed at the thought that went into the design of these candles. Almost a shame to light the wick!
At Spiral Light Candles, your satisfaction means the most to us. If you should have any problem with your candle, please reach out to us and we will work hard to make it right.
Spiral Light Candles is proud of the high-quality candles we offer and want you to be happy with your purchase. If for any reason one of our candles just doesn't work out the way you hoped, simply contact us for a hassle-free return or exchange. If you purchased an item directly from SpiralLightCandles.com and would like to return it within 30 days, we can issue you a refund or store credit (less any shipping cost). There are NO restocking fees but return shipping costs are at the customer's expense. Returned items must be in perfect, unused condition with original tags attached. Please email us at office@spirallightcandles.com with the order # to receive detailed instructions and approval. Unauthorized returns will not be accepted and do not guarantee a refund.
If you received an item from Spirallightcandles.com as a gift, we accept exchanges and returns within 30 days; however, returns will be issued as store credit only. Return shipping costs for the exchange or return are at the customer's expense. Items for exchange or return must be returned in perfect, unused condition with original tags attached. Please email us at office@spirallightcandles.com with the order # to receive detailed instructions and approval. Unauthorized returns will not be accepted and do not guarantee a refund.
Spiral Light Candles
Attn: Returns
1301 Gateway Cir, STE 200
Hudson, WI 54016
I love this scent. It's a little zesty even just sitting there unlit.
I’ve purchased 7 candles from this business and 3 of the 7 did not burn properly. I had a ball of wax and a tiny wick to burn. Which kept burning out. Probably won’t buy again.
Burnt great ... everyone enjoyed the spiral and sent is amazingly intense and yet it's still not overpowering...I'm happy I got the glass dish for under them fits perfect....will buy more...I know they will make great gifts...mostly cause everyone loved mine!!!!
I wasn't able to attend a dear friends birthday party out of state so sent a gift of 3 candles - I messed up and didn't review the shipping address and realized of course, after I hit the final submit button! I quickly sent an email asking if it was able to be corrected. You were very kind to correct my mistake and the candles arrived on her special day! She told me the candles were a huge hit, everyone loved watching the unique way they burned throughout the night and she said the smell was wonderful.
Thank you so much for your assistance and for making such beautiful candles, I can't recommend them highly enough.
My family and I love candles and when we received our Evergreen scented candle we not only enjoyed the smell but the difference in the spiral candle