Ordered the Oatmeal Cookie candle set and without even lighting them my living room is filled with the delightful scent. I love the creamy white oatmeal coloring so this scent goes with any setting. I love lighting them and watching the spiral burn. And then the wood wick. A-One scent and quality.
These candles smell amazing and so fun to watch . Never disappoint ! The chocolate flavor is amazing you should carry that always but you need to make coffee scents .
These candles never let me down
I love the scent but the candle seems to burn very quickly
The Sweet Oatmeal Cookie candle was a disappointment. The candle burned down in a spiral as advertised with an enjoyable scent but the second phase burning with the wooden wick was a big disappointment. It never burned correctly like all my other candles did. It was hard to get the wooden wick lit and when it did lite it wouldn't remain burning very long. I have ordered many of your beautiful candles and this was the first and only problem.
At Spiral Light Candles, your satisfaction means the most to us. If you should have any problem with your candle, please reach out to us and we will work hard to make it right.
Spiral Light Candles is proud of the high-quality candles we offer and want you to be happy with your purchase. If for any reason one of our candles just doesn't work out the way you hoped, simply contact us for a hassle-free return or exchange. If you purchased an item directly from SpiralLightCandles.com and would like to return it within 30 days, we can issue you a refund or store credit (less any shipping cost). There are NO restocking fees but return shipping costs are at the customer's expense. Returned items must be in perfect, unused condition with original tags attached. Please email us at office@spirallightcandles.com with the order # to receive detailed instructions and approval. Unauthorized returns will not be accepted and do not guarantee a refund.
If you received an item from Spirallightcandles.com as a gift, we accept exchanges and returns within 30 days; however, returns will be issued as store credit only. Return shipping costs for the exchange or return are at the customer's expense. Items for exchange or return must be returned in perfect, unused condition with original tags attached. Please email us at office@spirallightcandles.com with the order # to receive detailed instructions and approval. Unauthorized returns will not be accepted and do not guarantee a refund.
Spiral Light Candles
Attn: Returns
1301 Gateway Cir, STE 200
Hudson, WI 54016
Candle is cool while in spiral, doesn’t burn too well from wood wick at end but trying to fix
Love love these candles
Fragrance is soft and interesting to see how it burns.
Okay so I will start by saying the candle is a great concept, I bought one for my daughter and myself. Hers arrived on time no issues was boxed in packing peanuts and the inner box with the candle was great as well as the candle being wrapped in plastic as well. As far as mine, not so much. For somw reason it never came, apparently the address was in the system wrong I'm not sure. I emailed and called as well as left messages. I got an email stating there was a mix up he thought it was handled and he had been out for two weeks. Ok fine. They sent me an updated tracking number and I thought great okay it's coming. I waited a few days, checked the tracking, label was created but never dropped the package. So again two more emails no response the tracking was updated, label canceled and recreated. Great. Thanks for the heads up (insert sarcasm). OK I received the candle today, opened the box, yes packing peanuts and the candle, go to open the box, no plastic basically just tossed in. Great thanks for that. Basically, keep tabs on package especially if it's more than one to two different locations. Will not be ordering again for Xmas gifts.
The cashmere scent I bought for myself and smells so good. What a unique candle and perfect for gifts.